Community Guidelines
Last Updated: September 15, 2026
Welcome to our community. The App, operated by GONESYNC LLC, is designed to help people connect with their communities to report, locate, and reunite lost and found pets and personal belongings.
These Community Guidelines explain the standards we expect everyone to follow when using the App. By using the App, you agree to follow these guidelines in addition to our Terms of Service and Privacy Policy.
1. Be Respectful
Treat other users with respect. Harassment, bullying, threats, intimidation, hate speech, discrimination, or abusive behavior are not permitted.
2. Post Accurate and Relevant Information
Posts should relate to legitimate lost or found pets, personal belongings, or other features offered by the App.
Users should make reasonable efforts to provide accurate information. Do not knowingly create false reports, misleading posts, fake sightings, or fraudulent claims of ownership.
3. Protect Personal Information
Do not publicly share sensitive personal information about yourself or another person, including passwords, financial information, government identification numbers, or other confidential information.
When reporting the location of a lost or found pet or item, users should avoid sharing unnecessary information that could compromise someone's privacy or safety.
4. Location Safety
Location information should only be used when relevant to helping locate or recover a lost or found pet or item.
Users should not use the App to track, stalk, monitor, harass, or determine the private location of another person without authorization.
5. Photos and Videos
Only upload photos and videos that you have the right to share and that are relevant to your report or interaction.
Content containing graphic violence, sexual content, exploitation, illegal activity, or material intended to threaten or harass another person is prohibited.
6. Messaging
Private messaging should be used responsibly to communicate about lost or found reports and other legitimate activities available through the App.
Spam, scams, unwanted solicitation, harassment, threats, impersonation, and attempts to obtain sensitive personal or financial information are prohibited.
7. Lost and Found Items
Finding an item does not automatically establish ownership of that item. Users should make reasonable efforts to verify ownership before transferring property.
Do not use the App to sell, keep, conceal, or improperly obtain property that belongs to another person.
8. Lost and Found Pets
The safety and welfare of animals should always be prioritized. Do not use the App to harm, exploit, sell, or improperly claim ownership of an animal.
If an animal appears injured or in immediate danger, users should consider contacting appropriate local emergency, animal welfare, or veterinary services.
9. Fraud, Scams and Rewards
Do not request money through fraudulent claims, false ownership claims, fabricated sightings, or misleading information.
Users should exercise caution before sending money or providing financial information to another user.
10. Prohibited Activities
Users may not use the App to engage in unlawful activity; impersonate another person or organization; promote scams or fraudulent schemes; distribute spam; interfere with the operation or security of the App; attempt unauthorized access to another user's account; or use information obtained through the App to stalk, threaten, exploit, or harm another person.
11. Reporting Violations
If you encounter content or behavior that violates these Community Guidelines, please report it through the available reporting tools or contact our support team.
12. Enforcement
GONESYNC LLC may review reported content or accounts and may take appropriate action when these guidelines or our Terms of Service are violated. Actions may include removing content, limiting features, suspending accounts, or permanently terminating accounts, depending on the circumstances.
13. Resolved Reports
When a lost pet or item has been successfully recovered, users may mark the report as resolved. The App may display a confirmation or congratulatory message and close or archive the case according to the App's available features.
14. Changes to These Guidelines
We may update these Community Guidelines as the App develops, new features are introduced, or community and safety needs change. The updated version will be posted on our website with a revised “Last Updated” date.
15. Contact Us
If you have questions about these Community Guidelines or need to report a safety concern, please contact:
GONESYNC LLC
Email: support@gonesync.com
Website: https://www.gonesync.com